01 · What it answers

The four questions people ask before booking.

Do you take my insurance. What does this cost. Can I be seen today. Where do I park. Those four cover most of the chat on a dental site, and a visitor who gets a straight answer to them books at a far better rate than one who fills in a contact form and waits.

So the chat is built on your real answers: the plans you accept, your fee ranges where you are willing to publish them, your emergency policy, and your hours. It does not improvise, and where it does not know, it says so and takes the question to your team.

02 · Handing off

It knows when to stop talking.

Anything clinical goes to a person. So does anything about a balance, a claim, or a complaint. The chat collects the name and the number, says who will call and roughly when, and closes cleanly.

It never traps a visitor in a loop. If two answers in a row miss, it offers the booking form and a callback instead of asking again.

03 · How it behaves

Quiet by default.

It does not open by itself three seconds after the page loads, it does not cover the phone number on a phone, and it does not follow the visitor down the page as a bubble that cannot be dismissed. Closing it keeps it closed.

Everything it captures lands in the same place as your form submissions, with the page it started on attached, so a lead from chat is not a separate inbox nobody checks.

04 · What is included

Included at $500 a month.

Answers written from your real policies
included
Insurance, pricing, hours, and emergency questions
included
Handoff to a person on clinical and billing questions
included
Lead capture into the same inbox as your forms
included
Booking link or calendar handoff
included
Separate chat software licence
none

We publish results only with a baseline, a date range, and the client’s approval.

05 · Questions

Asked before most calls.

Read next

Colophon

Bite Sites

Sarasota, Florida
contact@bite-sites.com

Thirty minutes, no credit card.

Tell us about the practice and what you want the site to do. You get a written scope with the page list, the price, and the schedule.

30 minutes · no credit card