01 · The first reply

Speed is the part you control.

A person filling in a dental form at nine at night is usually filling in three. The practice that replies first is the one they talk to, and the other two are answering a patient who has already booked somewhere else.

So the first reply does not wait for the morning. A text goes out within minutes with your practice name, an answer to what they asked, and one specific next step: a time to come in, or a question your team needs answered to book them.

It is a real reply, not an autoresponder saying your submission is important. Those train people to ignore the next message.

02 · The sequence

Then it keeps going, politely.

If nothing comes back, the follow-up continues on a schedule: another text the next morning, an email with the information they were probably looking for, and a task for your front desk to call.

Every message names the practice and every one can be stopped with a single word. When somebody replies, the sequence stops immediately and the conversation moves to your team.

Most practices give up after one voicemail. The whole value here is that this does not.

03 · Every source

One inbox for every way a patient reaches you.

Website forms, chat conversations, calls the AI receptionist answered, and clicks from your ads all land in the same place, tagged with where they came from and what page they were on.

That is also what makes reporting honest. When you can see that forty leads came in and how many were replied to, you can tell the difference between a marketing problem and a follow-up problem.

04 · What is included

Included at $500 a month.

Text reply within minutes, day or night
included
Multi-step follow-up until the patient replies
included
Opt-out on every message
included
Forms, chat, calls, and ads in one inbox
included
Source and landing page on every lead
included
Handoff to your front desk with the history attached
included

We publish results only with a baseline, a date range, and the client’s approval.

05 · Questions

Asked before most calls.

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Colophon

Bite Sites

Sarasota, Florida
contact@bite-sites.com

Thirty minutes, no credit card.

Tell us about the practice and what you want the site to do. You get a written scope with the page list, the price, and the schedule.

30 minutes · no credit card